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Delivery & Payment conditions

Delivery, damage and payment


Delivery and damage in transit

Within Germany we charge 12,50 € for parcel. Within the EU we charge 30,00 €. For Switzerland the shipping rate is 35,00 €. Parcel to Switzerland may cause extra taxes at the customs.

Minimum order value is 50,- EUR.

Our contractual obligations are fulfilled when we hand over the goods to the forwarding agent (post office, railway company or carrier) and we cannot accept any liability for damage occurring in transit. In order to cover your transportation risk we will take out insurance on your behalf at no charge to you.

If it is necessary to ensure prompt delivery, we will arrange for part shipments to be made. This applies in particular when there are major differences in the delivery periods for different products which would significantly delay delivery. Any defects in workmanship or materials or any damage occurring in transit must be reported immediately. Visible damage occurring in transit must be confirmed on the shipping papers by the forwarding agent. Please report any damage occurring in transit to us within 5 days.


From abroad
For customers outside Germany, Faisst GmbH accepts payment only by credit card and in advance.

By credit card
Faisst GmbH accepts American Express, Eurocard / Mastercard and VISA credit cards.

Payment in advance by pro forma (3% cash discount)
Please transfer the amount in advance to our bank account:

Faisst GmbH
Sparkasse Pforzheim Calw
Kto-Nr.: 78 119 77
BLZ: 666 500 85.

Delivery will be made once payment has been received.