Delivery & Payment conditions

Delivery and damage in transit

Within Germany we charge 12,50 € for parcel. Within the EU we charge 30,00 €. For Switzerland the shipping rate is 35,00 €, for the USA 160,00 €. Parcel to Switzerland may cause extra taxes at the customs. For our customers from the UK, a minimum order value of 160 euros applies. Please notice: we sell exclusively to commercial customers.

Our contractual obligations are fulfilled when we hand over the goods to the forwarding agent (post office, railway company or carrier) and we cannot accept any liability for damage occurring in transit. In order to cover your transportation risk we will take out insurance on your behalf at no charge to you.

If it is necessary to ensure prompt delivery, we will arrange for part shipments to be made. This applies in particular when there are major differences in the delivery periods for different products which would significantly delay delivery. Any defects in workmanship or materials or any damage occurring in transit must be reported immediately. Visible damage occurring in transit must be confirmed on the shipping papers by the forwarding agent. Please report any damage occurring in transit to us within 5 days.


From abroad
For customers outside Germany, Faisst GmbH accepts payment only by credit card and in advance.

By credit card
Faisst GmbH accepts Eurocard / Mastercard and VISA credit cards.

Payment in advance by pro forma
Please transfer the amount in advance to our bank account:

Kto-Nr.: 78 119 77
BLZ: 666 500 85
IBAN: DE28 6665 0085 0007 8119 77

Delivery will be made once payment has been received.

Please find our General Terms and Conditions below:

General Terms and Conditions